Website Disclaimer

This Website Disclaimer applies to general information published on tulumtransport.company under the Tulum Transport Company name.

The website provides information about private transportation services, airports, destinations, vehicle categories, service areas, booking options and Customer Service channels. This information is intended to help users understand the services that may be available and does not, by itself, create or confirm a transportation reservation.

This Disclaimer does not replace the Terms & Conditions, Privacy Policy, a written quotation, a payment record or an official reservation confirmation issued by TTC or its booking system.

TTC takes reasonable care when preparing and maintaining the general information presented on this website. However, website content may occasionally contain an error, omission or information that has become outdated.

Users should verify information that materially affects a transportation request, reservation, pickup or travel plan through their reservation confirmation or by contacting TTC Customer Service.

General website content does not override the specific price, service details or conditions included in an existing quotation or confirmed reservation.

Descriptions of routes, destinations, service areas, vehicle categories, luggage guidance and operational procedures are general information. Actual availability depends on the requested date, time, route, passenger count, luggage, vehicle requirements and current operating conditions.

Airport procedures, access points, traffic conditions, road conditions and other operational circumstances may change. When a transportation service is confirmed, users should follow the information provided in their current TTC confirmation and Customer Service communications.

This section does not establish cancellation, refund, payment, waiting-time or No Show conditions. Those matters are governed by the applicable Terms & Conditions and the details of the confirmed service.

Submitting an inquiry or a custom transfer request does not create or confirm a reservation. Custom and last-minute requests remain subject to review and availability.

A transportation service is confirmed only when TTC or its booking system issues an official confirmation after the required reservation and payment process has been completed.

Prices and conditions shown in a written quotation or confirmed reservation are governed by that quotation, confirmation and the applicable Terms & Conditions. This Website Disclaimer does not authorize TTC to disregard a price or condition already confirmed with a customer.

Flight boards displayed on the TTC website are provided by Avionio, an independent third-party service. Flight times, statuses, gates and schedule changes may be modified by airlines, airports or the third-party data provider.

Users should verify current flight information directly with their airline and airport. Information displayed on the TTC website is not official airline or airport information.

TTC may use flight information for transportation coordination when a valid flight number has been provided. A displayed flight change does not automatically modify or confirm a TTC reservation. Customers should contact TTC Customer Service when an itinerary change affects their transportation service.

Data handled through third-party platforms is described in the Privacy Policy.

This website may include links to, or content provided by, independent platforms such as flight-information providers, map services, review platforms, social media services and external booking or payment systems.

When a user opens or interacts with an external service, that provider may apply its own terms, privacy policy, cookies and technical requirements. TTC does not control the availability, accuracy or operation of independent third-party websites and embedded services.

The use of third-party services does not remove TTC's responsibilities for a transportation service confirmed directly with TTC. Information about the handling of personal data and website technologies is available in the Privacy Policy.

Access to this website or to an independent third-party platform may occasionally be interrupted by maintenance, connectivity problems, browser settings, provider outages or other technical circumstances.

If a website function is unavailable, users may contact TTC through the official telephone, email or WhatsApp channels shown on this website.

Temporary website unavailability does not cancel, modify or replace an existing reservation confirmation.

Unless otherwise indicated, original website text, graphic design and TTC-owned brand materials are used by Tulum Transport Company. No statement on this page represents a claim that every item displayed on the website is owned by TTC.

Names, trademarks, maps, reviews, flight data, social media content, embedded material and other content supplied by third parties remain subject to the rights and policies of their respective owners.

Nothing on this website grants a license to reproduce or commercially distribute TTC-owned content without prior authorization, except where applicable law permits otherwise.

The website provides general information and is not a substitute for the details contained in an official TTC quotation, reservation confirmation or Customer Service communication.

Responsibility relating to a confirmed transportation service is determined by the applicable law, the confirmed service details and the Terms & Conditions. This Website Disclaimer does not create a blanket exclusion of responsibility for TTC's own acts, personnel or confirmed services.

Nothing in this Disclaimer excludes, limits or waives consumer rights or liabilities that cannot lawfully be excluded, limited or waived.

TTC may update this Website Disclaimer when the website, its content or the third-party services referenced on it change. The current revision date will be displayed on this page.

An update to this Website Disclaimer does not retroactively change the price, service details or conditions of an existing confirmed reservation.

Last updated: August 25, 2026