Air Canada · Flight Information
Find general information about Air Canada AC1364 and plan your private transfer from Tulum International Airport (TQO). Check the live flight board for your travel date and explore TTC transfer options.
AC1364 · TQO & CUN ground transportation · Third-party flight data
Traveling today or within 24 hours? Review Last-Minute Transfer Information.
General Flight Data
Review the route and date-specific arrival information below. Flight schedules may vary by travel date; confirm your itinerary with Air Canada.
Sunday, 25 October 2026
2:30 PM — local Tulum time (TQO).
Based on the published schedule for 25 October 2026. Schedules may change; confirm your travel date and itinerary with Air Canada.
Last manual review of this page data: .
Brief Arrival Guide
The general arrival sequence at Tulum International Airport (TQO) is described below. Specific operational details (gate, counter or meeting point assignments) are not shown on this page — follow the airport signage and the meeting instructions issued by TTC.
Follow the standard arrival signage at TQO. Document checks and any customs or immigration procedures apply as published by the airport authority.
Proceed to the designated baggage claim area for your flight and collect your checked luggage before leaving the restricted area.
Follow the meeting instructions provided by TTC for your reservation. The pickup contact and final assembly point are communicated through your booking confirmation and Customer Service channels.
Report any flight cancellation or change of flight number, airport or travel date to TTC Customer Service.
Customer Service hours are 9:00 AM–7:00 PM local Tulum time. Use the channel that matches your situation.
From Tulum Airport
Private transfer routes from TQO to the main destinations in the Riviera Maya. Select a card to review the published route, vehicle rates and booking information.
Private transportation to confirmed hotels, boutique stays, villas and selected addresses in Tulum Downtown / Centro.
View Transfer Options & RatesPrivate transportation to confirmed hotels, resorts, villas and selected properties in the Tulum Hotel Zone.
View Transfer Options & RatesPrivate transportation to confirmed hotels, resorts, villas and selected properties in Akumal.
View Transfer Options & RatesPrivate transportation to confirmed hotels, resorts, villas and selected properties in Puerto Aventuras.
View Transfer Options & RatesPrivate transportation within the consolidated Playa del Carmen service area, including confirmed properties in Playacar and Playa Paraíso.
View Transfer Options & RatesAirline Resources
Direct links to the official Air Canada services most relevant to a passenger traveling on flight AC1364. The links open on aircanada.com.
Live departure and arrival information published by Air Canada.
Open Air Canada flight statusSeat selection, booking modifications and itinerary updates on aircanada.com.
Manage booking on aircanada.comChecked and carry-on baggage allowances, fees and special items.
Review baggage informationAccessibility services, medical needs and unaccompanied minors.
Open accessible travelCustomer support and contact options published by Air Canada.
Open customer supportCheck-in windows, online and airport check-in, document requirements and seat selection.
Review check-in informationPassenger Help
These topics are organized so each question is answered by the authority that owns it: Tulum Airport for terminal-related items and Air Canada (or the relevant official body) for airline-related items.
Use the official Tulum Airport website for airport location, parking, contact information and guidance about items lost inside the terminal.
Visit the official Tulum Airport websiteTwo different situations, both handled directly by Air Canada. Identify the one that applies before contacting the airline.
Items left on the aircraft
Items forgotten on board are handled through the Air Canada lost and found process, separate from checked baggage claims.
Report items left on the aircraftDelayed or damaged checked baggage
Checked baggage that arrives late, is damaged or is missing is handled through the Air Canada baggage support process.
Report delayed or damaged baggageCarry-on restrictions and liquids rules are published by the airport and Air Canada.
Review restricted and prohibited itemsItems forgotten in a TTC vehicle are handled by Customer Service. Include the reservation reference and the route taken so the team can review the available vehicles assigned to your trip.
Contact TTC Customer ServiceIndicative Daily Rates
Indicative cross-rates against the Mexican Peso (MXN), calculated from Bank of Canada daily data. Useful for travelers planning a transfer paid in MXN while budgeting in USD or CAD.
US Dollar
USD → MXN
1 USD equals
— MXN
Observation date: —
Canadian Dollar
CAD → MXN
1 CAD equals
— MXN
Observation date: —
Exchange rates temporarily unavailable
The Bank of Canada Valet API did not return a valid observation. The TTC booking system remains available; you can review the indicative rate through external references below.
Indicative daily rates. Your bank or exchange provider may apply different rates. Exchange-rate references do not change TTC's published transfer rates.
Frequently Asked Questions
Answers to the most common questions for travelers arriving in Tulum on Air Canada AC1364. For details not covered here, see the general FAQ or contact TTC Customer Service.
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